Configure the level of client software diagnostic data sent by Office to Microsoft

This policy setting allows you to configure the level of client software diagnostic data that is collected and sent to Microsoft about the Office client software running on the user's device.

Client software diagnostic data is used to keep Office secure and up-to-date, detect, diagnose and remediate problems, and also make product improvements. This data does not include a user's name or email address, the content of the user's files, or information about apps unrelated to Office.

If you enable this policy setting, you must choose which level of diagnostic data is sent to Microsoft. Your choices are Required, Optional, or Neither.

If you choose Required, the minimum data needed to keep Office secure, up-to-date, and performing as expected on the device it's installed on is sent to Microsoft.

If you choose Optional, additional data that helps make product improvements and provides enhanced information to help detect, diagnose, and remediate issues is sent to Microsoft. If you choose to send optional diagnostic data, required diagnostic data is also included.

If you choose Neither, no diagnostic data about Office client software running on the user's device is sent to Microsoft. This option, however, significantly limits Microsoft's ability to detect, diagnose, and remediate problems that your users may encounter when using Office.

If you disable or don't configure this policy setting, optional diagnostic data is sent to Microsoft.

For more information, see https://go.microsoft.com/fwlink/p/?linkid=2085687

Supported on: At least Windows 7

Type of diagnostic data:


  1. Neither
    Registry HiveHKEY_CURRENT_USER
    Registry Pathsoftware\policies\microsoft\office\common\clienttelemetry
    Value Namesendtelemetry
    Value TypeREG_DWORD
    Value3
  2. Optional
    Registry HiveHKEY_CURRENT_USER
    Registry Pathsoftware\policies\microsoft\office\common\clienttelemetry
    Value Namesendtelemetry
    Value TypeREG_DWORD
    Value2
  3. Required
    Registry HiveHKEY_CURRENT_USER
    Registry Pathsoftware\policies\microsoft\office\common\clienttelemetry
    Value Namesendtelemetry
    Value TypeREG_DWORD
    Value1


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