Allow Microsoft to follow up on feedback submitted by users

This policy setting controls whether Microsoft can follow up on feedback submitted by users to help understand the feedback, troubleshoot an issue submitted through feedback, or share back how Microsoft used the feedback to improve the product.

Microsoft may send transactional emails or request follow-up conversations via email, voice, or other means related to the feedback or survey response. In some circumstances, Microsoft may ask for additional information to assist with troubleshooting.

If you enable this policy setting, Microsoft may follow up on feedback submitted.

If you disable or don't configure this policy setting, Microsoft will not follow up on feedback submitted by your users.

Coming soon, you will be able to view and manage feedback from your org in the Microsoft 365 admin center.

Note: This policy setting has no effect if the "Allow users to submit feedback to Microsoft" policy setting or the "Allow users to receive and respond to in-product surveys from Microsoft" policy setting is set to Disabled.

Note: This policy setting only applies to subscription versions of Office, such as Microsoft 365 Apps for enterprise, and to subscription versions of Project and Visio.

For more information, see

Supported on: At least Windows 7

Registry Pathsoftware\policies\microsoft\office\16.0\common\feedback
Value Nameincludeemail
Enabled Value1
Disabled Value0


Administrative Templates (Computers)

Administrative Templates (Users)