Sets a custom support message for users. If your environment is configured such that end users can receive WindowSMART alerts, they may be frightened or unsure of what action to take. Here you can specify a custom support message with instructions on what they should so, such as, 'Please contact the Helpdesk at +1-999-555-1111, option 4 for further assistance.' There is a 256-character limit to the message.
If this policy is enabled, you must define the support message. If this policy is disabled, no custom support message is ever appended to alerts. If this policy is not configured, the support message can be configured through the use of the WindowSMART Enterprise Management command line tool.
Registry Hive | HKEY_LOCAL_MACHINE |
Registry Path | Software\Dojo North Software\HomeServerSMART\Configuration |
Value Name | UseSupportMessage |
Value Type | REG_DWORD |
Enabled Value | 1 |
Disabled Value | 0 |
Registry Hive | HKEY_LOCAL_MACHINE |
Registry Path | Software\Dojo North Software\HomeServerSMART\Configuration |
Value Name | SupportMessage |
Value Type | REG_SZ |
Default Value |