Configure Routing Items
Configure Routings for matching number parrtern as RegExp. Syntax: "Presence key":"RegExp":"Reaction type":"Argument"
Presence key:
3500 - Available
5000 - Available but inactive
6500 - Busy
7500 - Busy but inactive
12500 - TemporaryAway
15500 - Away
18500 - Appear Offline (have to be activated in SfB Policy)
"Offline" and "DND" cannot be used, because LyncWizard do not get the calls.
Reaction type:
1 - Busy
2 - VoiceMail
3 - Forward
Argument:
Reaction type "Busy": Enter the IM answer text (optional)
Reaction type "Weiterleiten": Enter the E.164 destination phone number
Supported on: Setting will be supported since LyncWizard 3.0.0
| Registry Hive | HKEY_LOCAL_MACHINE |
| Registry Path | Software\Policies\LyncWizard.com\Lync Wizard\v3.0 |
| Value Name | GPO_PORItems |
| Value Type | REG_DWORD |
| Enabled Value | 1 |
| Disabled Value | 0 |
| Registry Hive | HKEY_LOCAL_MACHINE |
| Registry Path | Software\Policies\LyncWizard.com\Lync Wizard\v3.0 |
| Value Name | PORItems |
| Value Type | REG_MULTI_SZ |
| Default Value |
lyncwizard_v3.0.admx
- Lync Wizard
- Allgemein
- Besetztanruf
- Konfigurieren der Instant Messaging Antwort im Status Besetzt
- Konfigurieren der Option "Anrufe bei Besetzt"
- Konfigurieren der Option Besetztanruf
- Konfigurieren des Verhaltens beim Status Besetzt bei einer Team-Anrufgruppe oder einem angekuendigt bzw. vermittelt Anruf
- Konfigurieren des Verhaltens beim Status Besetzt durch einen Stellvertreter oder einer Reaktionsgruppe mit der aktivierten Funktion Agent Anonymity
- Konfigurieren des Verhaltens beim Status Besetzt
- Konfigurieren des Weiterleitungsziel
- Kontaktsuche
- Kurztastenwahl
- Lizenz
- Lync Wizard v2.0
- Actions
- Call Waiting
- Configure behavior for 2nd call
- Configure Call Waiting handling
- Configure IM response if call has been rejected.
- Configure the call forward destination
- Configure the technical behaviour in case of "Reject (busy tone)" for a 2nd call from a delegator or RGS with option "Agent Anonymity" enabled.
- Configure the technical behaviour in case of "Reject (busy tone)" for a 2nd call from your team-call group oder if the call has been transferred or forwarded to you.
- Enable feature Call Waiting
- Contact Lookup
- General
- Hotkey Dialer
- License
- User Interface
- Configuration Window: Actions
- Configuration Window: Call Waiting
- Configuration Window: Contact Lookup
- Configuration Window: General
- Configuration Window: Hotkey Dialer
- Configuration Window: License
- Menu: Actions on incoming call
- Menu: Call History
- Menu: Call Waiting
- Menu: Configuration
- Menu: Exit
- Menu Call Waiting: Allow Call Waiting
- Menu Call Waiting: Forward calls to
- Menu Call Waiting: Handle as unanswered call
- Menu Call Waiting: Reject Call
- Menu Call Waiting: Select forward destination
- Lync Wizard v3.0
- Actions
- Call Waiting
- Configure behavior for 2nd call
- Configure Call Waiting handling
- Configure IM response if call has been rejected.
- Configure the call forward destination
- Configure the technical behaviour in case of "Reject (busy tone)" for a 2nd call from a delegator or RGS with option "Agent Anonymity" enabled.
- Configure the technical behaviour in case of "Reject (busy tone)" for a 2nd call from your team-call group oder if the call has been transferred or forwarded to you.
- Enable feature Call Waiting
- Contact Lookup
- General
- Hotkey Dialer
- License
- Presence based Routing
- User Interface
- Configuration Window: Actions
- Configuration Window: Call Waiting
- Configuration Window: Contact Lookup
- Configuration Window: General
- Configuration Window: Hotkey Dialer
- Configuration Window: License
- Configuration Window: Presence based Routing
- Menu: Actions on incoming call
- Menu: Call History
- Menu: Call Waiting
- Menu: Configuration
- Menu: Exit
- Menu Call Waiting: Allow Call Waiting
- Menu Call Waiting: Forward calls to
- Menu Call Waiting: Handle as unanswered call
- Menu Call Waiting: Reject Call
- Menu Call Waiting: Select forward destination